I’m not complaining. I’m imploring someone to raise the bar for service levels in Pakistani businesses just a little bit, so customers can maintain some dignity and self-respect. That, and realize that there’s plenty of space for improvement.

Saturday, August 9, 2008

No shoestrings attached

So it’s a common tactic to reel in customers with a half-off sale on items no one wants (except the one to prove some items are nice that’s out of stock). But Urban Sole, and its partnership with Pierre Cardin is my idea of quality shoes that stand out from other offerings in the market. The customer service could be hand and foot, but their shoes are simply worth ignoring the price tags and dropping the grudge for claiming to have sold out your prized sale item that you suspect was a ruse: stylish + practical = bright designs, quality materials, finishing and comfort that just falls short of heavenly.

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