I’m not complaining. I’m imploring someone to raise the bar for service levels in Pakistani businesses just a little bit, so customers can maintain some dignity and self-respect. That, and realize that there’s plenty of space for improvement.

Wednesday, April 23, 2008

Star-spangled

Five stars aren’t always undeserved. The conference and exhibition today in one of the highest rated hotels in Karachi was a good indication of how my humble flat (complete with laundry lying around) is at least seven stars in comparison. I do keep my bathroom clean, even if it is isn’t sparkling. And going into the dining room doesn’t involve squeezing through a back-access corridor from the twilight zone. I’m not expecting exotic luxuries that stimulate the senses, though a projection screen that doesn’t give you a headache and a microphone that works during a key speech would be more preferrable. But a traditionally dressed doorman does pull the handle for you if you’re nice.

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